Chapter 1 of the Public Works Management Practices Manual sets the foundation for an agency’s self-assessment journey. It focuses on practices that help an organization define who it is, where it is going, and how it approaches its work, including Mission, Vision, and Values; Organizational Description; Review Process; Policies and Procedures; Ethics; and Strategic Planning. Some would say it is the most important chapter because these practices provide the framework for everything that follows.
This free open forum will take a closer look at Chapter 1 and how these practices can show up in real-world agencies. Panelists will share how their organizations approached the chapter, what they learned along the way, and how these practices connect to the day-to-day work.
Whether your agency is exploring self-assessment, beginning its accreditation journey, or preparing for re-accreditation, this forum will provide a practical perspective on Chapter 1 and how these foundational practices play a role in strengthening an organization.
Register today and join us for a closer look at the first chapter and why getting the foundation right matters.
Registration: Free for members and nonmembers
Proficiency Level: Introductory
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Instructions for joining the event will be emailed to you the day prior, and day of the event.
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A recording of this program will be available through the APWA Resource Center 3-4 weeks following the live program.
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Questions: (800) 848-2792, accreditation@apwa.org
LAST DAY TO REGISTER: January 18, 2027, 12:00 p.m. Central Time